Why “process” is a 4-letter wordThe reason people don’t like process or people who bring process, is that they often don’t take the time to understand why things are the…2d ago2d ago
Memorizing every project detail?Startups move fast. Tasks pile up, deadlines loom, and chaos feels like part and parcel. Trying harder, memorizing more, or juggling every…Mar 24Mar 24
Want better outcomes for your team?Looking back is underrated. Reflection isn’t just about celebrating wins and it should never be about punishing mistakes; it’s about…Mar 17Mar 17
Making Jira do more so you don’t have toI have been a long-time user of Jira, originally unwillingly, until I figured out how to make it sing and dance for me.Mar 12Mar 12
Agile is broken — but not for the reasons you think.Here’s how startups can fix iteration and make agility work.Mar 4Mar 4
Your wiki doesn’t suck. Your wiki entry points suck.The Symptoms of a Wiki that SucksNov 25, 2024Nov 25, 2024
Is your Jira Cloud Ticket Hierarchy helping you?I have seen some messy Jira Cloud instances… like really messy. It is rare to get the opportunity to set up Jira from scratch, but I had…Nov 15, 2024Nov 15, 2024
How does collecting customer feedback and data help Products get built faster?This is a continuation of a series of Articles I am writing about helping Customer Support teams kick their product teams in the ass a…Oct 25, 2023Oct 25, 2023