Matt Bernier – Medium

Matt Bernier

How does collecting customer feedback and data help Products get built faster?

This is a continuation of a series of Articles I am writing about helping Customer Support teams kick their product teams in the ass a…

6 min readOct 25, 2023

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Matt Bernier

How Should we Share the Customer Feedback and Trends To The Product Team?

This is a continuation of a series of Articles I am writing about helping Customer Support teams kick their product teams in the ass a…

4 min readOct 25, 2023

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Matt Bernier

How can we collect information for the Product Team, without blowing up our Support Teams?

This is a continuation of my previous article, where I talked through a fairly common problem: “Do Product Managers and Engineers Even Care…

4 min readOct 25, 2023

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Matt Bernier

Do Product Managers and Engineers Even Care What Support Teams are Hearing from Customers?

Of course they do, but some times they need a kick in the ass.

8 min readOct 25, 2023

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Matt Bernier

Bulk adding Shopify Products to Sales Channels

If you’re just here for the code, here you go:

4 min readMar 30, 2021

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Bulk adding Shopify Products to Sales Channels

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Matt Bernier

How to hide from recruiters

I worked for a recruiter, here’s what recruiters don’t really want you to ever do when you have a job.

5 min readJan 4, 2019

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How to hide from recruiters

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Matt Bernier

What the hell is a Bitcoin?

Bitcoin is a digital currency, but what the hell does that mean?

3 min readJan 4, 2019

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Matt Bernier

Double Your Development Velocity without Growing Your Team

You can help your team be happy while optimizing for the overall impact on the business by choosing the right things to work on, using…

5 min readJan 3, 2019

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Double Your Development Velocity without Growing Your Team

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Matt Bernier

Matt Bernier

Husband, father, Product Manager, Woodworker, Dropshipper, Cook, & Gardener. My articles are mine, don't steal 'em. Leave things a better than you find them.

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